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- Operating System Life-Cycle This article outlines what operating systems are currently supported as well as the lifecycle of those operating systems as defined by their manufacturer. Microsoft Windows: In order to meet the security requirements of the University, only Operating... Read More
- CRP Landing Page What is the CRP program? The CRP program provides IT supported equipment for permanent ongoing positions at UBCO. As the equipment ages IT is centrally funded to replace the equipment as necessary. Typically (though not guaranteed and is subjec... Read More
- Planning for working remotely - guide for supervisors This article provides guidance for supervisors on planning for your staff to work remotely. The experience working remotely is significantly different than working in the office. Not all services can be provided remotely and the University has l... Read More
- Working Remotely - Using a UBC Okanagan Provided Device Introduction: This guide is to assist faculty and staff whom are working remotely (e.g. from home or off campus) using a UBCO provided device such as a computer workstation or laptop. The experience will not be the same as using your device on cam... Read More
- Mac OS X 10.15 Release - October 7th, 2019 Please note Apple has released their latest OS X 10.15 called Catalina. At this time 10.15 is not fully supported and it is recommended not to upgrade to this version until further testing of all UBC related software and programs. UBCOIT will be... Read More
- Support for Windows 7 is Ending Support for Windows 7 is Ending Effective January 2020, Microsoft will no longer be providing software and security updates for Windows 7. In order for systems to remain in compliance with UBC Information Security Standard #14, they must be upgraded ... Read More
- How to replace toner on a Ricoh multi-function device Follow these instructions to replace toner on a Ricoh multi-function device. Requirements: To replace toner, you must be using approved Ricoh toner bottles that are specific to your Ricoh multi-function device. If you have questions on compatibility... Read More
- How to replace Ricoh finishing staples Follow these instructions to replace Ricoh multi-function device finishing staples. Requirements: To replace staples, you must be using approved Ricoh staples that are specific to your Ricoh multi-function device. If you have questions on compatibil... Read More
- How to Report a Stolen or Lost Computer Equipment Follow these instructions to report a lost or stolen UBC asset piece of computer equipment. Requirements: How do I handle a report of stolen/missing computer equipment? Stolen equipment must be reported to RCMP first. A police file num... Read More
- Common Dialing Instructions The following article documents common dialing instructions, including 5-digit Dialing Across UBC, Toll-free calls to Greater Vancouver, Long Distance Dialing, Accessing Your Mailbox, and more. Process Details: Local Dialing To call numbers in our ... Read More
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